Cancel your membership

Changed your mind? Send it back within 7 days of delivery, undamaged, in the packaging we send you. Of the $700 you paid, we keep $550 as a restocking fee and refund $150, plus the sales tax on your first month. The cost of the return label is taken from your refund automatically.

After that, a membership runs for its full term. End your membership early, after the first 7 days, and we keep your $450 deposit and charge an early termination fee: $550 or the monthly payments left in your current term, whichever is less. The cost of the return label is added to your early-end charge. Any damage is on top. There is no late fee.

Your 6-month term runs to the end. Cancel before the next term begins and it will not renew.

At the end of a full term, your $450 deposit comes back within 10 business days of the device reaching us, less any itemized damage. We pay for the return label. Normal wear is expected and never charged for.

If the device comes back damaged, we itemize the damage in writing, with photos, and you have 5 business days to respond. Then the amount comes off any refund or deposit first. Anything left is charged to your saved card 3 days after we email you the exact amount. If that charge is declined, we email you to update your card, then send a bill. There is no late fee.

On a change-of-mind return, the cost of the return label is taken from your refund automatically. If you end a membership early, the cost of the return label is added to your early-end charge. We pay for the return label for a defective device and at the end of a membership term.

Defective? There is no fee. We send you a prepaid label, then repair or replace it.

Your device has not been delivered yet? Then you cancel the order instead, in your account under Orders, where the cost is shown first. Cancel within 3 business days of your order and you get everything back. After that, until it ships, canceling costs $550 in total: if you have paid only the $450 deposit, we keep it and charge $100; if you have also paid your first $250, we keep $550 and refund $150.

The full terms are in the Legbots Membership Agreement.